Showing posts with label Author Anne Mongomery.Wolf Catcher. Show all posts
Showing posts with label Author Anne Mongomery.Wolf Catcher. Show all posts

Tuesday, June 6, 2023

Be Beyond The Ordinary

Women must be bold and share their accomplishments.

from Anne Montgomery 


When I was a high school teacher, I learned many young ladies were uncomfortable talking about their accomplishments. Part of my job was to encourage my students to think about the future. When it came to resume writing, I’d say, “What are you good at? What have you accomplished that you’re proud of?”

Often, I’d be met with blank stares, which was understandable because they were just kids. Still, I’d press on. “When you choose a career, it’s important to think about what you like to do, what you’re good at, and what someone will pay you to do.”

When the conversation stalled, I pointed out some of my own accomplishments. “When I was your age, I discovered I had a good speaking and singing voice, so I performed in a lot of plays. And I really enjoyed sports. I was an ice dancer and I loved swimming and skiing and watching ice hockey. Eventually, these things put me on a path to becoming a TV sportscaster.”

“Your bragging, Ms. Montgomery,” some child would blurt out. Others around the room—mostly girls—would nod their heads.

“So, you don’t think it’s right to talk about your accomplishments?”

“No!” a chorus of them would answer.

In the business world, the inability to discuss our successes is holding women back.

Then, I’d point at a boy who played sports. “How’d your game go? Which would lead the young man on a tangent about how well he’d preformed on the gridiron. Strangely, when I’d ask female athletes the same question, the response was rarely positive. “I could have done better,” one would say. “I missed an important free throw,” another might add.

Bragging, it turns out, is a habitat peopled mostly by males. A young man can walk into a job interview and wax on about his accomplishments, while women of all age groups seem to feel they must be demure, that identifying their skills and successes is unladylike and casts them in a bad light.

A perfect example is the way many women handle compliments. When someone says something nice about our appearance or a job well done, lots of us stare at the floor, or point out something we did wrong, or give credit to someone else in order to counter the accolade.  And this is a problem.

Just smile and say “Thank you!” when you receive a compliment.

I think denying our successes holds us back, especially in the business world where self-confidence and life experience say a lot about who we are and what we might be capable of in the future. Take participating in sports, for example. Business owners are delighted to hire those who’ve been on teams. They know athletes understand punctuality, working with others toward a common goal, following rules, and getting back up when you’ve been knocked down. (Note here that championships and won-loss records are not relevant. Just participating is all that’s important.) And let’s not forget those other “team players”: young people who’ve participated in choir, marching band, theater, debate, and other activities that are equally favored by many human resources departments. But those doing the hiring will not know about a person’s past if the applicant is unwilling to share the information, so it’s important that people speak up. That’s not bragging. It’s smart!

Today, I don’t hesitate to share stories about my past and the things I’ve experienced and exceeded at. And I’ve learned to accept compliments with a smile and hearty, “Thank you!” It was a bit uncomfortable at first, but now it feels great.

Don’t believe me, ladies? Just give it a try.

Please allow me to give you a brief intro to my latest women's fiction novel for your reading pleasure.


The past and present collide when a tenacious reporter seeks information on an eleventh century magician…and uncovers more than she bargained for.

In 1939, archeologists uncovered a tomb at the Northern Arizona site called Ridge Ruin. The man, bedecked in fine turquoise jewelry and intricate bead work, was surrounded by wooden swords with handles carved into animal hooves and human hands. The Hopi workers stepped back from the grave, knowing what the Moochiwimi sticks meant. This man, buried nine hundred years earlier, was a magician.

Former television journalist Kate Butler hangs on to her investigative reporting career by writing freelance magazine articles. Her research on The Magician shows he bore some European facial characteristics and physical qualities that made him different from the people who buried him. Her quest to discover The Magician’s origin carries her back to a time when the high desert world was shattered by the birth of a volcano and into the present-day dangers of archeological looting where black market sales of antiquities can lead to murder.

Former television journalist Kate Butler hangs on to her investigative reporting career by writing freelance magazine articles. Her research on The Magician shows he bore some European facial characteristics and physical qualities that made him different from the people who buried him. Her quest to discover The Magician’s origin carries her back to a time when the high desert world was shattered by the birth of a volcano and into the present-day dangers of archaeological looting where black market sales of antiquities can lead to murder.

Amazon Buy Link


Anne Montgomery has worked as a television sportscaster, newspaper and magazine writer, teacher, amateur baseball umpire, and high school football referee. She worked at WRBL‐TV in Columbus, Georgia, WROC‐TV in Rochester, New York, KTSP‐TV in Phoenix, Arizona, ESPN in Bristol, Connecticut, where she anchored the Emmy and ACE award‐winning SportsCenter, and ASPN-TV as the studio host for the NBA’s Phoenix Suns. Montgomery has been a freelance and staff writer for six publications, writing sports, features, movie reviews, and archeological pieces.

When she can, Anne indulges in her passions: rock collecting, scuba diving, football refereeing, and playing her guitar.

Learn more about Anne Montgomery on her website and Wikipedia. Stay connected on Facebook, Linkedin, and Twitter.

 


 

Tuesday, April 25, 2023

Answer this -

How Old am I Supposed to Look

 from Anne Montgomery


I like to think – in fact, I believe – that in olden times wrinkles signified wisdom and dignity. Today, not so much. Drug makers, who are looking to wipe our faces clean of those evil little lines, are frothing at the mouth to create a product that smooths our skin, an effort to pump up their profits in what is an almost one-billion dollar a year industry.

I became acutely aware of wrinkles as I approached 40. Unbeknownst to me, I was nearing the end of my on-camera sportscasting career, not because I wasn’t good at my job. After all, I’d worked for five TV stations, so, logically, I opined, I must have been a competent reporter. But then, my final contract was not renewed and not a single TV outlet in the country expressed an interest in me, despite my credentials, which included working at both the local and national levels with a stint anchoring SportsCenter at ESPN.

It took me a while to catch on. Glimpses of older on-camera women I’d worked with – especially those framed unforgivingly in HD – more than hinted that they’d had “work” done. Then I’d look in the mirror. Did I really look all that different than when I first took my place in front of the camera?

My answer finally came in rather shocking fashion, a situation caused by years of sports officiating. I began calling amateur games in 1979. I first became a youth ice hockey official, which lead to me being certified in football, baseball, soccer, and basketball. It was those outside sports and silly rules about perception that doomed me. Until relatively recently, sports officials were not allowed to wear sunglasses. In fact, many still eschew regular glasses, as well, opting for contacts, lest they set themselves up for the “What are ya, blind, ump?” retorts that are often flung at sports arbiters.

My loss of vision was gradual, but eventually it was clear something had to be done. Driving at night was difficult, the glare of oncoming headlights excruciating. I couldn’t see those line drives heading my way and would lose passes and kicks in the harsh stadium lights. I had cataracts, sadly, thirty years before the age my parents developed them.

The surgery was quick and simple. I remember thinking the inside of my eyeballs looked like Jackson Pollack paintings, all swirling lines and colors. A day or two later, I stood before the mirror. The haze I’d been looking through for so long had lifted, my sight clear for the first time in years. I reared back. When had all those wrinkles appeared?

It took a while, but I eventually adjusted. I had to admit that my face no longer mattered all that much. Neither my high school students, my beau, nor anyone I cared about gave a whit about whether I had lines on my face. In retrospect, it was rather freeing.

But then one day, while walking by one of those upscale salons in a fancy mall, I was stopped by a pretty twenty-something woman with an alluring accent and flawless skin. She stared at me, tilting her head, long hair cascading about her shoulders.

“Come in! Please.” She smiled, motioning toward the ornate open doors. "Let's take a look at your face.”

As I had a little time to kill, I acquiesced. She put me in a pump-up chair and produced fancy bottles and jars of creams and elixirs guaranteed to make me look younger. Then she handed me that dreaded little round mirror that magnifies to the extreme. I’d like to say I had never succumbed to this particular sales pitch, but I suddenly recalled all those TV years when I thought nothing of dropping two or three hundred bucks on products like the ones she was showing me.

I gazed into the mirror, and then stared up at her. “How old am I supposed to look?”

She paused, tilted her head. “Younger.”

“How much younger?”

She squinted, seemingly puzzled by the question.

“Really? What age am I supposed to look like?”

She pouted, thinking.  The smile returned as she dipped the end of her manicured pinky into a blue glass jar. “Younger.”

Then I noticed my long-time beau standing in the doorway of the salon, a bemused look on his face, a man who repeatedly, over two decades, had told me that he doesn’t care if I ever wear makeup or fix my hair or don anything but jeans and T-shirts.

Though she practically implored me to buy some of her magic creams, I declined. As I walked out the door, I couldn’t help but ask her one more time. “How old am I supposed to look?” When she couldn’t answer, I smiled and thanked her. Then Ryan wrapped his arm around my shoulder.

“I love you just the way you are,” he said.


Back when I worked in TV, the condition of my hair and makeup was, sad to say, the most important consideration of my day. Years later, I began dating a lovely man who had an artist draw my portrait. The picture he chose was from a day we’d been out rock collecting in the Arizona desert. 

I had found a lovely stone, which I cupped in my hands to show him. No make-up. Hair a wild mess. 

“You’re the happiest when you’re rocking,” he said. “This is my favorite picture of you.” 

And now, it’s my favorite too.

Allow me to give you a brief intro to my latest women's fiction novel for your reading pleasure.


The past and present collide when a tenacious reporter seeks information on an eleventh century magician…and uncovers more than she bargained for.

In 1939, archeologists uncovered a tomb at the Northern Arizona site called Ridge Ruin. The man, bedecked in fine turquoise jewelry and intricate bead work, was surrounded by wooden swords with handles carved into animal hooves and human hands. The Hopi workers stepped back from the grave, knowing what the Moochiwimi sticks meant. This man, buried nine hundred years earlier, was a magician.

Former television journalist Kate Butler hangs on to her investigative reporting career by writing freelance magazine articles. Her research on The Magician shows he bore some European facial characteristics and physical qualities that made him different from the people who buried him. Her quest to discover The Magician’s origin carries her back to a time when the high desert world was shattered by the birth of a volcano and into the present-day dangers of archeological looting where black market sales of antiquities can lead to murder.

Former television journalist Kate Butler hangs on to her investigative reporting career by writing freelance magazine articles. Her research on The Magician shows he bore some European facial characteristics and physical qualities that made him different from the people who buried him. Her quest to discover The Magician’s origin carries her back to a time when the high desert world was shattered by the birth of a volcano and into the present-day dangers of archaeological looting where black market sales of antiquities can lead to murder.

Amazon Buy Link


Anne Montgomery has worked as a television sportscaster, newspaper and magazine writer, teacher, amateur baseball umpire, and high school football referee. She worked at WRBL‐TV in Columbus, Georgia, WROC‐TV in Rochester, New York, KTSP‐TV in Phoenix, Arizona, ESPN in Bristol, Connecticut, where she anchored the Emmy and ACE award‐winning SportsCenter, and ASPN-TV as the studio host for the NBA’s Phoenix Suns. Montgomery has been a freelance and staff writer for six publications, writing sports, features, movie reviews, and archeological pieces.

When she can, Anne indulges in her passions: rock collecting, scuba diving, football refereeing, and playing her guitar.

Learn more about Anne Montgomery on her website and Wikipedia. Stay connected on Facebook, Linkedin, and Twitter.

 


 

Friday, March 10, 2023

Thoughts On Being A Writer

Want to be an Author?

You’ve gotta have grit! 

By Anne Montgomery


 Would F. Scott Fitzgerald be successful in today’s publishing world?

Being an author is a tough job. OK, maybe not as daunting as the career track those Deadliest Catch folks are on – admittedly, I found myself reaching for the Dramamine more than once watching those crabbing boats being tossed like toys – or Mike Rowe’s gig when he does things like testing shark suits or mucking out sewers on Dirty Jobs.

Still, converting thoughts to printed words in order to tell a coherent story that’s of interest to readers, and then convincing others your efforts are important and well-written enough to publish and promote, well, there are all kinds of adversities mixed up in that endeavor.

I’ve had a number of difficult jobs over the years. I used to be a maid, on my hands and knees cleaning other people’s bathrooms. I was a baseball umpire for 25 years where I was, without question, the most disliked person on the field pretty much every time I stepped on the diamond. As a sportscaster, I was on live television about 2000 times, where, when you make a mistake, there are myriad people who delight in pointing out your errors.

Despite my labors with jobs that didn’t do much toward promoting positive self-esteem, I was definitely not prepared for the rigors of being an author. I’ve written six books: two rest in a drawer, two are published, one will be shortly, and one is a work in progress. Since I began writing 25 years ago, I have been rejected by agents, publishers, editors, and reviewers too many times to count. I’m pretty sure my no-thanks numbers have edged up over the one thousand mark. In fact, I’ve been snubbed so often that I sometimes find myself strangely delighted when I receive a rejection letter that’s, well, kind. A positive comment contained therein might tempt me to tears. (I know I’m not the only one.)

Today, aspiring authors face a different reality than those of the past. The advent of the personal computer and the Internet have paved the way for a huge release of creativity, that, depending on your point of view, is either fabulous or horrifying. On the positive end, anyone can write, self-publish, and post their book on Amazon. It’s estimated that somewhere between 600,000 and one million books are published in the U.S. alone each year, probably half of which are self-published. The other side of the equation is that without the gatekeepers – agents, editors, publishers – finding your gem in that the massive pile of prose is problematic: the proverbial needle in a haystack.

Feeling down yet? All I can say is don’t give into despair. Here’s what I’ve learned from the authors I’ve become acquainted with, my fellow travelers on this detour-filled journey. We are a tough bunch. I have not yet met an author who’s said, “I quit! I can’t take it anymore!” Perhaps that’s why I found a bit of unintended humor at the expense of one of America’s most famous writers: F. Scott Fitzgerald. I recently began watching Z: The Beginning of Everything, a biographical Amazon series based on the life of Zelda Fitzgerald, the writer’s wife and muse. In one of the early scenes, F. Scott opens a letter from a publisher. His book is rejected. And F. Scott, who up until that point was dashing and strong and optimistic, disintegrates into a despondent pile of mush and goes completely off the rails, drunk, depressed, needing Zelda to give him strength. While I know my reaction was not what the show’s writers intended, I couldn’t help it. I felt like laughing. I wanted to yell at F. Scott to pick himself up. Get over it! Move on! Try again!

And then, I wondered whether the famed writer of The Great Gatsby would have survived the complexities of today’s publishing world. And what about Hemingway? Twain? Faulkner? Steinbeck? How might these giants of the industry have navigated the choppy waters we face today?

I think they would have struggled, just like we do.

So, my fellow authors, take heart! Be strong. Be proud. The fact that you’ve even finished writing a book puts you in rarified air. You will survive, if you don’t take rejection personally – Yes, I know it’s hard – and if you have a sense of humor.

Allow me to give you a brief intro to my latest women's fiction novel for your reading pleasure.


The past and present collide when a tenacious reporter seeks information on an eleventh century magician…and uncovers more than she bargained for.

In 1939, archeologists uncovered a tomb at the Northern Arizona site called Ridge Ruin. The man, bedecked in fine turquoise jewelry and intricate bead work, was surrounded by wooden swords with handles carved into animal hooves and human hands. The Hopi workers stepped back from the grave, knowing what the Moochiwimi sticks meant. This man, buried nine hundred years earlier, was a magician.

Former television journalist Kate Butler hangs on to her investigative reporting career by writing freelance magazine articles. Her research on The Magician shows he bore some European facial characteristics and physical qualities that made him different from the people who buried him. Her quest to discover The Magician’s origin carries her back to a time when the high desert world was shattered by the birth of a volcano and into the present-day dangers of archeological looting where black market sales of antiquities can lead to murder.

Former television journalist Kate Butler hangs on to her investigative reporting career by writing freelance magazine articles. Her research on The Magician shows he bore some European facial characteristics and physical qualities that made him different from the people who buried him. Her quest to discover The Magician’s origin carries her back to a time when the high desert world was shattered by the birth of a volcano and into the present-day dangers of archaeological looting where black market sales of antiquities can lead to murder.

Amazon Buy Link


Anne Montgomery has worked as a television sportscaster, newspaper and magazine writer, teacher, amateur baseball umpire, and high school football referee. She worked at WRBL‐TV in Columbus, Georgia, WROC‐TV in Rochester, New York, KTSP‐TV in Phoenix, Arizona, ESPN in Bristol, Connecticut, where she anchored the Emmy and ACE award‐winning SportsCenter, and ASPN-TV as the studio host for the NBA’s Phoenix Suns. Montgomery has been a freelance and staff writer for six publications, writing sports, features, movie reviews, and archeological pieces.

When she can, Anne indulges in her passions: rock collecting, scuba diving, football refereeing, and playing her guitar.

Learn more about Anne Montgomery on her website and Wikipedia. Stay connected on Facebook, Linkedin, and Twitter.

 


 

Friday, January 6, 2023

An Awesome Dolphin Encounter

WHEN MY LIFE PASSES

 I will see dolphins.

from Anne Montgomery

The expression “I saw my life pass before my eyes,” is generally used by someone who has had a near-death experience. While I have no idea what may occur when the end nears, I have always liked that thought, as long as one only has to recall the pleasant events.

Once, off St. Kitts, I witnessed four tiny juvenile drum fish dancing in a row before a reef 

Sometimes, I consider scenes that might appear in my head when my time comes, and I find it is a rather Forrest Gump-esque list: The night at Girl Scout camp on an island in Upstate New York, snuggled in my sleeping bag, a cool breeze wafting through the pines, lake water brushing up against the rocks. An elk in Colorado, maybe ten yards between us, his majestic antlered head and dark brown eyes freezing me in place, before he turned and disappeared silently into the forest. A dive in St. Kitts where I witnessed four tiny spotted drum fish, each no bigger than a thumbnail, long black-and-white fins waving as they danced in a row before a reef.

And now, I have a new vision to carry with me.  A few days ago, in the sea off the north shore of St. Croix, we spotted three bottlenose dolphins from our dive boat. We quickly donned our scuba gear and descended to a shallow area white with sand. We knelt on the bottom and waited.

And waited.

Thirty minutes later, chilled from inactivity, we gave up, and swam away, perusing a group of coral heads down over the edge of the sand. Cold and tired we headed back toward the boat. The dive master, E.T., and I were the last in the water. We waited below the boat as other divers ascended.


While diving in St. Croix we spotted three bottlenose dolphins from our boat, so we donned our scuba gear and dropped in to join them.

Then, E.T. grunted to get my attention. She pointed at three dolphins that swam directly toward us, their snouts dipping with each gentle push of their tails. The largest, a female perhaps eight-feet long, silvery-gray with a white belly, was escorted by two smaller males. The female eyed me and guided the others over my head. I could have reached up and touched her as they glided past. Then, she dove to the bottom and stuck her nose in the sand. She stirred up a white cloud, rolled onto her back and lay on the bottom, while the males playfully nudged her. Soon, she twisted, launched herself off the sand, and they disappeared.

We waited. And they returned, over and over playing before us. Then, the female stopped, touched her tail to the sand and straightened. I had always thought of dolphins as curved creatures, but she now stood perfectly straight, snout pointed toward the sky, fins out, a signal perhaps to the males who approached and straightened as well, clinging to her sides, motionless.

They appeared as a marble statue, majestic, magical, holding the pose above the sand, her bearing that of an empress. Then she twirled and the males followed. What came next can only be described in one way: dolphin sex. I felt like a voyeur but could not turn away. I will let you fill in the rest.

At one point, overwhelmed by the beauty, this gift I’d been given by the sea, I touched my hand to my heart. When I gazed at E.T., she had done the same. We stared at one another, knowing we had shared something special.

When we finally ascended, I was speechless. Those who know me would be astounded at the idea. And I am still unsure my words here do the experience justice.

 I hugged the dive master, a woman I had met just a few hours earlier.

“E.T., when I’m dying, I will remember this,” I said.

It was only then that I noticed the elegant tattoo she bore on her right hip: a dolphin. 

To view my dolphin video click here

Allow me to give you a brief intro to my latest women's fiction novel for your reading pleasure.


The past and present collide when a tenacious reporter seeks information on an eleventh century magician…and uncovers more than she bargained for.

In 1939, archeologists uncovered a tomb at the Northern Arizona site called Ridge Ruin. The man, bedecked in fine turquoise jewelry and intricate bead work, was surrounded by wooden swords with handles carved into animal hooves and human hands. The Hopi workers stepped back from the grave, knowing what the Moochiwimi sticks meant. This man, buried nine hundred years earlier, was a magician.

Former television journalist Kate Butler hangs on to her investigative reporting career by writing freelance magazine articles. Her research on The Magician shows he bore some European facial characteristics and physical qualities that made him different from the people who buried him. Her quest to discover The Magician’s origin carries her back to a time when the high desert world was shattered by the birth of a volcano and into the present-day dangers of archeological looting where black market sales of antiquities can lead to murder.

Former television journalist Kate Butler hangs on to her investigative reporting career by writing freelance magazine articles. Her research on The Magician shows he bore some European facial characteristics and physical qualities that made him different from the people who buried him. Her quest to discover The Magician’s origin carries her back to a time when the high desert world was shattered by the birth of a volcano and into the present-day dangers of archaeological looting where black market sales of antiquities can lead to murder.

Amazon Buy Link


Anne Montgomery has worked as a television sportscaster, newspaper and magazine writer, teacher, amateur baseball umpire, and high school football referee. She worked at WRBL‐TV in Columbus, Georgia, WROC‐TV in Rochester, New York, KTSP‐TV in Phoenix, Arizona, ESPN in Bristol, Connecticut, where she anchored the Emmy and ACE award‐winning SportsCenter, and ASPN-TV as the studio host for the NBA’s Phoenix Suns. Montgomery has been a freelance and staff writer for six publications, writing sports, features, movie reviews, and archeological pieces.

When she can, Anne indulges in her passions: rock collecting, scuba diving, football refereeing, and playing her guitar.

Learn more about Anne Montgomery on her website and Wikipedia. Stay connected on Facebook, Linkedin, and Twitter.

 


 

Tuesday, November 15, 2022

Can This Problem Be Fixed?

The Death of Customer Service

from Anne Montgomery


Yep! It's gone the way of the dinosaurs.

Now listen, children, as we discuss a strange phenomenon that existed many years ago. It’s not exactly extinct, but it's so rare today, most people haven’t ever experienced it, save for those of us who are…um…old.

I’m talking about “customer service” which, by definition, is the support a company offers their customers. Support both before, during, and after one purchases a product, which makes being a customer, well, nice.

Once upon a time, kind workers hurried to assist shoppers with their acquisitions and if you called on the phone an actual person – who was generally very sweet – would work hard to help a buyer overcome any problems or concerns.

But somewhere along the way, customer service went the way of the dinosaurs.

“Excuse me sir,” I said holding out a bill that I’d received from AT&T. "I was accidentally charged for two cellphones instead of one, so my bill is double what it should be.” I smiled sweetly.

A long time later, while I watched the gentleman poke his tablet, he threw up his arms. “I can’t help you.”

I then requested to see the manager.

“I’m very busy right now,” the young woman said in a huff. “I will get to your problem tonight after five. I’ll call you.”

Think about it. When was the last time you felt like a company cared about your satisfaction?

Though my first thought was to mention that there seemed to be no unattended customers in the store, I acquiesced. That evening, I waited. No call. So, I returned the next day and the whole scenario replayed itself. I felt like Bill Murray in Groundhog Day. I smiled. “You didn’t call me,” I said in my most honeyed voice.

“Yes, well…” she sputtered. “I’ll get to it later.”

I am loath to admit that the not-so-nice version of me began leaking out. “I think you should sit down and we can take care of it now.”

She stared around the room, as if looking for cover. Then, to my surprise, she sat. Still, the outcome was not what I expected. After fussing with her tablet, she called over the first guy I’d dealt with and insisted he would fix the problem. Then she promptly disappeared. I’m not sure what she thought had changed from his inability to help me the day before, still I found myself facing him again.

Finally, with my day slipping by, he stared at me. “You should call AT&T’s customer service line.”

"I don't want to wait on hold. Couldn't you call for me?" I folded my hands and batted my eyes.

He refused.

Now, I’m not the type to get loud or angry in public. After all, I was a sports official for 40 years and, in that capacity, I wasn’t allowed to lose my cool. Still, when I stood and followed him to a payment kiosk, he barked. “You stay six feet away from me!”

I squinted. I was doing my social-distancing due diligence. Did he think I – a little, 65-year-old woman – might kick his ass. (Yes, it occurred to me, but I promise you I did nothing untoward.)

Soon thereafter, my sweetie pie and I were searching the isles at Home Depot. He asked one of the employees for help and the man shouted, “I’m having a bad day!”  After which, he threw his clipboard and stalked away, leaving us to fend for ourselves. Then, one of our favorite restaurants, which we have patronized for years, gave us poorly done take-out and refused to replace it. And I can’t count the hours I spent on hold with Amazon and Social Security and Medicare and Cox Cable, often not connecting with a single human being and getting little or no satisfaction in regard to the issues I called about. "I'm sorry. I can't help you. I'll connect you with someone who can." Then click, you're disconnected after waiting on hold for half an hour and you're forced to begin the whole dreary process again. 

Here’s the thing. All of this pretty much happened in the same couple of weeks.

So, the question is, why are we, the customers, being treated so badly? Companies are shunting their customer service responsibilities as they hide behind technology. “Please listen to this recording as our options have changed.” “Please go to our website.” “We are experiencing very long wait times, so call back later.”

Eieee!!!

Imagine the joy if you got to speak with a real person who actually solved your problem in a reasonable amount of time.

What can we do? Not much probably, though it would be nice to see a website that listed corporations according to their customer-service amenities. Just think, wouldn’t it be lovely to be able to choose companies with which to do business according to their efforts on our behalf? Imagine the joy if a real person answered our call promptly, sincerely listened to our complaint, and kindly rectified the issue in a reasonable amount of time.

Bliss!

Sadly, that probably isn’t much more feasible than bringing the dinosaurs back to life.

Still, a girl can dream.

Here's a brief intro to my latest women's fiction novel for your reading pleasure.


A reporter seeks information on an eleventh century magician and discovers that black market sales of antiquities can lead to murder.

In 1939, archaeologists uncovered a tomb at the Northern Arizona site called Ridge Ruin. The man, bedecked in fine turquoise jewelry and intricate beadwork, was surrounded by wooden swords with handles carved into animal hooves and human hands. The Hopi workers stepped back from the grave, knowing what the Moochiwimi sticks meant. This man, buried nine-hundred years earlier, was a magician.

Former television journalist Kate Butler hangs on to her investigative reporting career by writing freelance magazine articles. Her research on The Magician shows he bore some European facial characteristics and physical qualities that made him different from the people who buried him. Her quest to discover The Magician’s origin carries her back to a time when the high desert world was shattered by the birth of a volcano and into the present-day dangers of archaeological looting where black market sales of antiquities can lead to murder.

Amazon Buy Link


Anne Montgomery has worked as a television sportscaster, newspaper and magazine writer, teacher, amateur baseball umpire, and high school football referee. She worked at WRBL‐TV in Columbus, Georgia, WROC‐TV in Rochester, New York, KTSP‐TV in Phoenix, Arizona, ESPN in Bristol, Connecticut, where she anchored the Emmy and ACE award‐winning SportsCenter, and ASPN-TV as the studio host for the NBA’s Phoenix Suns. Montgomery has been a freelance and staff writer for six publications, writing sports, features, movie reviews, and archeological pieces.

When she can, Anne indulges in her passions: rock collecting, scuba diving, football refereeing, and playing her guitar.

Learn more about Anne Montgomery on her website and Wikipedia. Stay connected on Facebook, Linkedin, and Twitter.

 

Tuesday, October 4, 2022

Peace - A work In Progress

From Anne Montgomery

 

Fifty-five years ago, the original Star Trek TV series was launched. The show survived just three seasons, still that does nothing to diminish the impact the program had. If you don’t believe me, take a look at your cellphone. Then, glance at Captain James T. Kirk as he flips open his communicator. Looks familiar, doesn’t it?


 Captain Kirk and the crew of the Enterprise traveled the galaxy in the hope of doing good.

Kirk and his crew were tasked with exploring the universe. The opening voiceover still gives me chills. Space: the final frontier; These are the voyages of the Starship Enterprise. Its five-year mission: to explore strange new worlds. To seek out new life and new civilizations. To boldly go where no man has gone before!

While I was just a kid at the time the series came out, I was enthralled by the situations the Enterprise crew endured. I know what you’re thinking. The show today looks cheesy, with sometimes silly special effects and actors routinely chewing scenery. But back in the mid-1960s it was mesmerizing. And often the stories had deep sociological meaning.

While there are several episodes dealing with planetary pandemics, I will skip those since I, at least, need some rest from that particular subject. Instead, the one that sticks in my head is “Let That Be Your Last Battlefield.” The story centers around the planet Cheron whose people have been fighting a civil war for 50,000 years. Kirk and his crew attempt to negotiate a peace with two ambassadors who are so embittered by their hatred toward one another that no one on the Enterprise can get through to them.


Commander Spock and Captain Kirk struggled with the prejudice of the people on Cheron who'd been entangled in a race war for 50,000 years.

The ambassadors insist that their people are too different to get along. Finally, Spock—Kirk’s Vulcan second-in-command—points out, “The obvious visual evidence, Commissioner, is that he is of the same breed as yourself.” What Spock is alluding to is the fact that all the people of Cheron are black on one side and white on the other.

I was 14 when this episode aired in 1969. Race riots had plagued the US for several years, including those in Newark, New Jersey, not far from where I lived. The TV images of the anger and destruction were frightening. Though I will admit here that I was raised in a predominately white suburb, I camped every summer with girls of all kinds—black, white, brown. We spent our days together, slept in the same tents every night, and never gave it a second thought. So, the violence I watched on the news was confusing.

Kirk has no idea why the ambassadors of Cheron hate one another. Finally, in exasperation, he looks at them and says, “You’re black on one side and white on the other.”

One man puffs up his chest. “I am black on the right side.”

When I heard that line, something clicked in my brain. I now understood the idiocy of racism. And—don’t laugh—I truly believed that soon everyone would realize the stupidity of demeaning others because of what they looked like. In my misguided innocence, I thought that very soon racism would be relegated to the past and that we would all get along. Cue "Kumbaya".

Of course, that didn’t happen. Today, at 65, I wonder what went wrong? How did so many people of my generation not get the message?

I’d like to think we can still repair the damage we’ve done to one another, but maybe we can’t. Perhaps, if we’re not careful, we’ll end up like the people of Cheron, who annihilated themselves and destroyed their planet because of their hate. My 14-year-old self found it hard to feel sorry for them. After all, they were the instrument of their own destruction.

We might be too.

Here’s hoping we come to our senses in time.

Allow me to give you a brief intro to my latest women's fiction novel for your reading pleasure.


The past and present collide when a tenacious reporter seeks information on an eleventh century magician…and uncovers more than she bargained for.

In 1939, archeologists uncovered a tomb at the Northern Arizona site called Ridge Ruin. The man, bedecked in fine turquoise jewelry and intricate bead work, was surrounded by wooden swords with handles carved into animal hooves and human hands. The Hopi workers stepped back from the grave, knowing what the Moochiwimi sticks meant. This man, buried nine hundred years earlier, was a magician.

Former television journalist Kate Butler hangs on to her investigative reporting career by writing freelance magazine articles. Her research on The Magician shows he bore some European facial characteristics and physical qualities that made him different from the people who buried him. Her quest to discover The Magician’s origin carries her back to a time when the high desert world was shattered by the birth of a volcano and into the present-day dangers of archeological looting where black market sales of antiquities can lead to murder.

Former television journalist Kate Butler hangs on to her investigative reporting career by writing freelance magazine articles. Her research on The Magician shows he bore some European facial characteristics and physical qualities that made him different from the people who buried him. Her quest to discover The Magician’s origin carries her back to a time when the high desert world was shattered by the birth of a volcano and into the present-day dangers of archaeological looting where black market sales of antiquities can lead to murder.

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Anne Montgomery has worked as a television sportscaster, newspaper and magazine writer, teacher, amateur baseball umpire, and high school football referee. She worked at WRBL‐TV in Columbus, Georgia, WROC‐TV in Rochester, New York, KTSP‐TV in Phoenix, Arizona, ESPN in Bristol, Connecticut, where she anchored the Emmy and ACE award‐winning SportsCenter, and ASPN-TV as the studio host for the NBA’s Phoenix Suns. Montgomery has been a freelance and staff writer for six publications, writing sports, features, movie reviews, and archeological pieces.

When she can, Anne indulges in her passions: rock collecting, scuba diving, football refereeing, and playing her guitar.

Learn more about Anne Montgomery on her website and Wikipedia. Stay connected on Facebook, Linkedin, and Twitter.